1. Information We Collect
We may collect information that you provide directly to us, as well as limited information collected automatically when you use our website.
Information You Provide
Depending on how you interact with us, this may include:
- Name
- Company name
- Business email address
- Phone number
- Job title or role
- Country or location
- Information submitted through contact or enquiry forms
- Information you provide when requesting a demo or information about our products and services
- Information submitted when applying for a job or internship
- Information included in emails, messages, documents, or other communications you send to us
- Newsletter and communication preferences
Please do not provide personal information that is not necessary for your enquiry or interaction with us.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages or websites
- Date and time of visits
- Website usage and interaction information
This information may be collected through cookies, analytics tools, server logs, and similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and requests
- Provide information about our products and services
- Arrange product demonstrations or business discussions
- Understand your business requirements
- Provide and support our services
- Communicate with clients, prospects, partners, and website visitors
- Process job and internship applications
- Send newsletters, updates, or other communications where permitted
- Improve our website, products, services, and user experience
- Understand how visitors use our website
- Maintain the security and proper operation of our website and systems
- Detect and prevent misuse, fraud, or security issues
- Meet applicable legal and regulatory requirements
- Establish, exercise, or defend legal rights where necessary
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We use personal information only for legitimate and lawful purposes and in accordance with applicable requirements.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, and improve the visitor experience.
Some cookies may be necessary for the website to function. Others may be used for analytics or other optional purposes.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website work.
Where required by applicable law, we will request consent before using non-essential cookies.
4. Analytics and Third-Party Services
We may use third-party tools and service providers for website hosting, analytics, communications, forms, security, and other business purposes.
These providers may process limited information on our behalf to provide their services.
We expect service providers handling personal information on our behalf to use it only for the relevant purpose and to apply appropriate safeguards.
5. How We Share Information
We do not sell your personal information.
We may share information where reasonably necessary with:
- Service providers that support our website and business operations
- Technology, hosting, analytics, communication, or security providers
- Professional advisers, auditors, or consultants where necessary
- Business partners where required to respond to your request or provide an agreed service
- Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law
- A successor organization in connection with a merger, acquisition, restructuring, or transfer of all or part of our business, subject to applicable requirements
We limit such sharing to what is reasonably necessary for the relevant purpose.
6. International Data Transfers
Indictrans works with businesses in multiple countries, and some of our service providers or business operations may involve processing information outside the country where it was originally collected.
Where personal information is transferred internationally, we take reasonable steps to handle the information in accordance with applicable data protection requirements.
7. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including business, contractual, legal, accounting, security, and regulatory requirements.
The retention period may vary depending on the type of information and the purpose for which it is processed.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on the laws applicable to you, you may have rights relating to your personal information.
These may include the right to:
- Request information about personal data we process
- Request correction of inaccurate or incomplete information
- Request deletion or erasure where applicable
- Withdraw consent where processing is based on consent
- Object to or request restriction of certain processing where applicable
- Request access to your personal information
- Raise a concern or grievance about how your information is handled
Some rights may be subject to legal limitations or exceptions.
To make a privacy request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
10. Marketing Communications
Where permitted, we may send you information about Indictrans products, services, events, insights, or other relevant updates.
You can unsubscribe from marketing emails using the unsubscribe option provided in the communication or by contacting us.
Even if you opt out of marketing communications, we may still send service-related or business communications where necessary.
11. Careers and Job Applications
If you apply for a job or internship with Indictrans, we may collect information such as your name, contact details, resume, qualifications, employment history, portfolio, and other information you provide during the recruitment process.
We use this information to evaluate your application, communicate with you, manage the recruitment process, and meet applicable legal or administrative requirements.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, products, or services.
Indictrans does not control the privacy practices of third parties. Their websites and services are governed by their own privacy policies.
We encourage you to review the relevant privacy policy before providing personal information to a third party.
13. Children's Privacy
Our website and business services are primarily intended for businesses and professionals and are not directed at children.
We do not knowingly collect personal information from children through our general website except where a particular service or interaction lawfully requires and supports such processing.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.
The latest version will be published on this page with the updated “Last Updated” date.
We encourage you to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise an applicable privacy right, please contact us:
New Indictrans Technologies
241/1, Shambhu Vihar Society,
Aundh, Pune, Maharashtra 411007, India
If applicable, details of the designated grievance or privacy contact should also be provided here.
