Frappe Gold Partner

Success Package

Get dedicated ERPNext functional and technical support to resolve system issues, improve existing processes, complete pending requirements, and add new capabilities to your ERPNext setup.

Improve the ERPNext System You Already Have

You do not always need a new ERP implementation to solve an ERPNext problem. Our Success Package helps businesses work on their existing ERPNext system with the support of functional and technical experts.

We assess the current setup, understand the requirements, and work on the changes needed to make ERPNext more suitable for your business.

Services We Provide Through Our ERPNext Success Package

01

Functional Support

We help resolve ERPNext functional issues and configuration gaps. Workflows and processes can be adjusted to better fit your business.

02

Technical Support

Our technical team helps identify and resolve ERPNext technical issues. Performance, custom code, and other technical requirements are addressed as needed.

03

ERPNext Customization

We can customize ERPNext to meet your specific business requirements. Changes can be made to forms, workflows, reports, and existing features.

04

Feature Development

We develop new ERPNext features when standard functionality is not enough. New functionality is built around your business requirements.

05

Third-Party Integrations

We can develop integrations between ERPNext and your other business systems. Applications can be connected to exchange the required business data.

06

User Training

We provide training to help your teams use ERPNext correctly. Sessions can cover specific modules, processes, and new system changes.

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What We Can Address Through the Success Package

ERPNext System Audit

We start by reviewing your existing ERPNext system and business processes. This helps us identify issues, gaps, and areas that need improvement.

Pending ERPNext Requirements

If some requirements were not completed during your original implementation, we can help complete and implement them.

Process Changes

If your business process has changed after implementation, we can update ERPNext to support the new process.

Customization Requirements

If your business needs functionality beyond standard ERPNext features, we can modify the existing system or develop new functionality.

Integration Requirements

If ERPNext needs to exchange data with another system, we can build or improve the required integration.

User Adoption and Training

If your users are struggling with ERPNext or new functionality has been introduced, we can provide practical training and support.

Have an ERPNext requirement that isn’t covered above? Let’s discuss what you need and find the right way to support it.

One Package for Ongoing ERPNext Improvements

The Success Package can be used for different types of ERPNext work depending on your current requirements.

You can engage our team to address a specific issue, work on a set of improvements, complete pending requirements, or continue with ongoing ERPNext development and support.

Why Choose Indictrans Success Package for Your ERPNext?

01

Functional + Technical Expertise

Your ERPNext requirement can involve both business processes and technical changes. Our functional and technical teams can work together on both sides of the requirement.

02

Work With Your Existing ERPNext Setup

We work with your current ERPNext environment instead of treating every requirement as a new implementation.

03

Customization and Development Capability

From configuration changes to custom development and integrations, our team can handle requirements across the ERPNext technology stack.

04

Support Beyond a Single Issue

Your requirements may continue after the first issue is resolved. The Success Package allows you to keep improving your ERPNext system as new requirements arise.

Success Package Results: ERPNext Case Studies

See how better visibility and operational data can support better business decisions.

DISTRIBUTION

ERPNext for Food Distribution Industry: Zhuhai PINTO’s Story

For businesses in the Food Distribution Industry, having the right ERP system can make a big difference in managing buying,...

Read Case Study 5 min read

China ERP Solutions

MANUFACTURING

Brewing Better Operations: ERPNext Implementation for the Coffee Industry

Implementing an ERP is one thing. Making it work smoothly as the business grows is another. For Ekata Earth, an...

Read Case Study 7 min read

ERPNext implementation for coffee industry

DISTRIBUTION

AL YUSR’s ERPNext Journey: From Go-Live to Stability

ERPNext was live at AL YUSR International LLC. But that didn’t mean everything was running smoothly. Day-to-day teams were still...

Read Case Study 8 min read

MANUFACTURING

Medtech Life’s ERPNext Journey: From Challenges to Growth

As Medtech Life continued to grow and expand its reach across 70+ countries, managing its core business operations with better...

Read Case Study 4 min read

Is Your ERPNext System Not Meeting Your Requirements?

Whether you need to fix an existing issue, complete pending work, improve a process, customize ERPNext, build an integration, or add new functionality, our team can help.

FAQs

ERPNext Success Package

What is the ERPNext Success Package?

The ERPNext Success Package is a service for businesses that already use ERPNext and need expert help to fix issues, improve existing processes, complete pending requirements, customize the system, build integrations, or add new functionality.

Do I need to be using ERPNext with Indictrans to take the Success Package?

No. The Success Package can be used for existing ERPNext systems, including systems implemented by another ERPNext service provider. Our team can review your current setup and work on the required improvements.

Can you fix ERPNext customizations developed by another provider?

Yes. We can review existing customizations, identify the cause of functional or technical issues, and make the required corrections or improvements. The approach depends on the condition and structure of the existing customization.

Can I use the Success Package for only one specific ERPNext requirement?

Yes. You can engage the team for a specific issue or requirement, such as a workflow problem, report modification, customization, integration, or new feature. The scope is discussed and agreed upon based on the requirement.

Can the Success Package cover both functional and technical ERPNext work?

Yes. The Success Package can include both functional and technical work. Depending on the requirement, functional experts and technical experts can work together to address the business process and system-level aspects of the requirement.

Can you customize ERPNext according to our business process?

Yes. We can review your existing business process and determine whether the requirement can be handled through ERPNext configuration, customization, or new development. This can include workflows, forms, reports, print formats, dashboards, and other functionality.

How do we get started with the ERPNext Success Package?

Start by sharing your ERPNext requirements, current issues, or improvement needs with our team. We will discuss the requirements, review the relevant parts of your existing system where required, and determine the appropriate scope of work.